Shipping policy

Shipping

At LaChance Auto Parts, we take pride in providing efficient and reliable shipping services to our valued customers. Our shipping policy ensures that your orders are processed promptly and delivered to your doorstep in a timely manner. Read on to learn more about our shipping procedures and guidelines.

Shipping Locations

We currently ship to addresses within the continental 48 states of the United States. Unfortunately, we are unable to ship to Alaska, Hawaii, PO Boxes, APO, FPO, and US Protectorates under the "Free Shipping" policy. However, if you require shipping to these locations, please contact us directly, and we will do our best to accommodate your request. Additional charges may apply depending on the specific part.

Freight Items and Commercial Addresses

For freight items, it is essential to provide a commercial address for delivery. This ensures a smooth and hassle-free shipping process. Additionally, before shipment, we verify the part fitment through the Vehicle Identification Number (VIN) to ensure that the item is compatible with your vehicle.

Payment and Shipment

Once your payment has been cleared, we will promptly process your order and prepare it for shipment. Our dedicated shipping department works diligently to ensure that your package is dispatched in a timely manner.

Order Adjustments

Please note that once payment is received, it may not be possible to make adjustments to your order. Our shipping department receives orders throughout the day, and we strive to maintain efficiency and accuracy in our processes.

Tracking Your Order

Once your order has been shipped, we will provide you with a tracking number. This allows you to monitor the progress of your package and estimate its expected delivery date. You can track your order directly on our website or through the designated shipping carrier's website.

Customer Support

If you have any questions or concerns regarding your shipment, our customer support team is here to assist you. You can reach us by phone at 262-594-2211 or via email at lachanceautoparts@gmail.com Our dedicated team is committed to providing prompt and helpful assistance.

Thank you for choosing LaChance Auto Parts. We appreciate your business and look forward to serving you with our high-quality products and reliable shipping services.